Progressive car insurance payments can be made online via the site, and on the telephone (1-800-876-5581, or if you are a California resident dial 1-800-300-3693). Bills may be paid via regular email too (send to: PO Box 894107, Los Angeles, CA 90189-4107). Follow the instructions below to sign in to your account, enroll in internet accessibility, pay your invoice without even logging in, or create a car claim online.
How to Login
Click the ‘Login’ button at the top right corner of the page. You will be moved to the secure sign in form.
— Enter your user ID and password into the form on the leftside.
Forgot Password — On the login page, click on the ‘Forgot User ID or Password’ link. You will be transferred into the password reset page. Enter your email to the input field and then click the ‘Continue’ button to start the reset procedure.
Note: Press ‘Recover your password without email’ in case you do not know the email address you used to register your account.
Enroll in Online Access
— The very first step is to enroll your policy. Click on the ‘Register Your Policy’ link on the login form (as seen below).
— On the next page, pick between inputting your driver’s license number, or your policy number. Enter the number into the input field under the option which you selected, and then press the ‘Continue’ button.
Note: Call 1-800-776-4737 to speak with a member services representative if you do not have this information available.
— Policyholders don’t need to sign into their accounts in order to pay their invoice. On the site, click the ‘Make a Payment’ link (outlined below).
— Enter your telephone number, ZIP code, and DOB. Press ‘Continue’ and follow the onscreen instructions to make your payment.
Make a Claim
— Go to the ‘Claims Center’ page here.
— Click the ‘Log In’ button.
— Sign in to your account so as to begin the claims process. You will be asked a set of questions regarding your claim, and then a claims representative will contact you to finish your claim. A general summary of the procedure can be viewed on this page.